This Privacy Policy explains how L444 apps APK collects, uses, stores, and protects the personal information you share when you use our platform — whether through the website at l444appsapk.lat, the Android app, or our live chat support. Please read it carefully before creating an account or making a deposit.
Who Operates This Platform
L444 apps APK is an online casino and sports betting platform accessible to players in Bangladesh. All data processing described in this policy is carried out by L444 apps APK and its authorised service partners. If you have questions about how your data is handled, contact us through live chat — available 24/7 inside your account dashboard.
What Data We Collect
We collect only the information needed to operate your account, process transactions, verify your identity, and keep the platform secure. This falls into three main groups:
Account Registration Data
- Full name as it appears on your government-issued ID
- Date of birth (to confirm you are 18 or older)
- Mobile phone number linked to your bKash, Nagad, Rocket, or Upay wallet
- Username and encrypted password
- Preferred currency (BDT)
Identity Verification (KYC) Documents
Before processing your first withdrawal, we require a copy of one valid document. Accepted documents are: National ID Card (NID), Passport, or Driving Licence. These are reviewed within 24 hours and stored securely. You will not be able to withdraw funds until KYC is complete.
Financial Transaction Data
- Deposit and withdrawal amounts, timestamps, and reference numbers
- Mobile wallet identifiers (the last four digits of your bKash or Nagad number)
- Bonus credits claimed and wagering progress
Device and Usage Data
- IP address and approximate location (city-level only)
- Device model, operating system version, and browser type
- Pages visited, session duration, and in-app navigation events
- Game history: titles played, bet amounts, and outcomes
How We Use Your Data
We use your personal information for specific, defined purposes. We do not sell your data to third parties or use it for unrelated advertising.
| Purpose | Data Used | Notes |
|---|---|---|
| Create and manage your account | Name, phone, password | Required to access the platform |
| Process deposits and withdrawals | Wallet ID, transaction records | Withdrawals processed in about 3 minutes after KYC |
| Verify your identity (KYC) | NID / Passport / Driving Licence | Required before first withdrawal |
| Apply bonuses and track VIP progress | Turnover data, bonus history | Wagering requirement: 7× |
| Detect fraud and enforce account limits | IP address, device fingerprint | Protects all players on the platform |
| Provide customer support | Account info, chat transcripts | 24/7 live chat via dashboard |
| Send account notifications | Phone number | Deposit confirmations, withdrawal updates |
| Improve platform performance | Anonymised usage analytics | No personally identifiable data used |
Legal Basis for Processing
We process your data on the following grounds:
- Contract performance — to run your account and process transactions you have requested.
- Legal obligation — KYC verification and anti-money-laundering checks are required by applicable regulations.
- Legitimate interest — fraud prevention, platform security, and service improvement.
- Consent — where we send optional promotional messages (you may opt out at any time via live chat).
Who We Share Data With
L444 apps APK shares your data only with partners who help us deliver the service. All partners are bound by data-protection agreements and may not use your data for their own purposes.
- Payment processors — bKash, Nagad, Rocket, and Upay receive transaction data to settle deposits and withdrawals.
- Game providers — Evolution, CQ9, KA Gaming, Pragmatic Play, and Red Tiger receive a pseudonymous player token to load games and calculate results.
- Identity verification services — a third-party KYC provider processes your document scans to confirm authenticity. Documents are not stored by that provider after verification is complete.
- Analytics tools — anonymised, aggregated data only. No personal identifiers are shared.
- Regulatory or law-enforcement authorities — only when required by law or a valid legal order.
We do not share your data with other betting platforms, advertising networks, or data brokers.
How Long We Keep Your Data
We keep different types of data for different periods, based on legal requirements and operational need:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration details | Duration of account + 5 years after closure | Legal and audit requirements |
| KYC documents | 5 years from verification date | Anti-money-laundering regulations |
| Transaction records | 5 years | Financial reporting obligations |
| Game history logs | 2 years | Dispute resolution |
| Live chat transcripts | 12 months | Quality assurance and support |
| Device and IP logs | 6 months | Fraud investigation |
Once a retention period ends, data is permanently deleted or irreversibly anonymised.
Your Rights
You have the following rights over your personal data held by L444 apps APK. To exercise any of them, contact us through the live chat inside your account.
- Access — request a copy of the personal data we hold about you.
- Correction — ask us to fix inaccurate or incomplete information.
- Deletion — request removal of your data, subject to any legal retention obligations described above.
- Restriction — ask us to pause processing while a dispute is being resolved.
- Objection — object to processing carried out on the basis of legitimate interest.
- Withdraw consent — opt out of promotional messages at any time without affecting your account.
- Account closure — close your account through live chat; your data will then enter the retention schedule above.
We respond to all data requests within 30 days. Identity verification may be required before we action a request.
Cookies and Tracking
L444 apps APK uses cookies and similar technologies to keep your session active, remember your preferences, and analyse how the platform is used. We use three categories of cookies:
Strictly Necessary
These keep you logged in and ensure the platform functions correctly. They cannot be disabled without breaking the service. No personal data is shared externally from these cookies.
Performance and Analytics
Anonymised data about page views and navigation helps us find and fix problems. This data does not identify you personally. You can opt out through live chat.
Functional
These remember your display settings — for example, your preferred game category or language. Disabling them means you will need to re-select your preferences on each visit.
We do not use third-party advertising cookies or tracking pixels that follow you across other websites.
How We Protect Your Data
L444 apps APK takes technical and organisational steps to protect your personal information:
- All data transmitted between your device and our servers is encrypted using TLS 1.3.
- Passwords are hashed with a modern one-way algorithm — we cannot read your password.
- KYC documents are stored in an encrypted vault with access restricted to the verification team.
- Financial transactions are processed over secure payment channels. We store only the last four digits of your mobile wallet number.
- Our systems are monitored for unusual activity. Suspicious login attempts trigger automatic account locks and alerts.
- Internal staff access is role-based: support agents can see your account status, but not your KYC documents or full transaction history.
No system is entirely risk-free. If you notice any unusual activity on your account, contact live chat immediately — available 24/7.
Players Under 18
L444 apps APK is strictly for adults aged 18 and above. We do not knowingly collect data from anyone under 18. Age is confirmed at registration, and KYC verification checks your date of birth against your ID document. If we discover that a minor has created an account, it is closed immediately and all associated funds are returned minus any bonuses.
If you believe a person under 18 has accessed this platform, contact our support team through live chat without delay.
Changes to This Policy
We may update this Privacy Policy when our practices change or regulations require it. The "Last updated" date at the top of this page always shows when the most recent version was published. If a change significantly affects how we handle your data, we will notify you through an in-app message or a notification to your registered phone number. Continued use of the platform after a policy update constitutes acceptance of the revised terms.
We recommend checking this page periodically, especially if you deposit or withdraw funds regularly.
How to Reach Us
For any privacy-related question, data request, or complaint, contact L444 apps APK through the 24/7 live chat inside your account dashboard. Our support team will route your request to the appropriate team and confirm receipt within one business day.
If you submit a data-access or deletion request, please have your registered phone number and account username ready so we can verify your identity before proceeding.
We do not publish a contact email address. All support and data requests are handled through live chat to ensure secure identity verification before any personal data is discussed or disclosed.